The first official KLM flight with the new cabin class ‘’Premium Comfort’ on board has taken off to New York, with new CEO Marjan Rintel taking a look at the brand new product. ‘Premium Comfort will initially be deployed on North Atlantic destinations. Later this will be extended to other intercontinental destinations, such as Delhi, Panama City and Dar es Salaam’ KLM announced.
The new ‘Premium Economy’, sold as Premium Comfort, was announced in may 2022 as an intermediate cabin offering more space, luxury, service options, comfort and privacy than Economy Class, at lower prices than World Business Class. The new Premium Comfort Class allows KLM to more closely meet the needs and wishes of leisure and business travellers.
Premium Comfort is an entirely new inflight class with its own cabin, offering a new type of seats as well as distinctive service and catering concepts. Depending on the aircraft type, the capacity of Premium Comfort Class will vary from 21 to 28 seats, which will be wider than standard seats, offering more legroom, a larger screen and a footrest. Premium Comfort seats can also recline further than Economy Class seats. The reconfiguration of aircraft cabins will be carried out by specialists at KLM Engineering & Maintenance at Amsterdam Airport Schiphol.
Premium Comfort also has a distinctive catering concept. On intercontinental services, one or two hot meals will be served, depending on the duration of the flight. There will always be a choice of meat, fish or vegetarian dishes. After the meal, passengers will be offered coffee, tea, liqueur and ice cream. A variety of snacks and cocktails will also be served between meals, which will be largely selected from those that were previously popular in World Business Class.
The Premium Comfort Class experience will start at the airport, where passengers will have more flexible baggage arrangements and SkyPriority privileges, including preferential check-in and boarding.
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