Apple Watch wearers can now download Schiphol’s newly developed app. This application allows travellers to quickly and easily access the latest information about their flight on their wristwatch. This includes departure and arrival times, the departure hall and gate they need to go to, and the up-to-date status of their flight.
Schiphol aims to make travellers’ experience as stress-free as possible. Over the past months, the airport has been investing in and working hard on the development of its digital channels. More than 1.6 million travellers have downloaded the Schiphol app onto their iPhone or Android device this year. Figures show that 30% of iPhone users have paired an Apple Watch. The development of this app for these watches was therefore a logical next step.
Applying AI
By applying smart and self-learning algorithms (AI), Schiphol makes the departure, transfer and arrival processes more transparent and predictable. Thanks to these sources of data, travellers can receive changing recommendations and insights into their journey through the Schiphol app.
